If you're interested in paying for electricity as you use it, PrePaid Electricity may be a great option for you!
You make an initial payment towards your account. Each day, we calculate the cost of the electricity you used that day and we subtract it from the balance in your account. Once your balance reaches $25, we will call, text and/or email reminders to make a payment (depending on your account preferences). When you make a payment, we will add that to your balance and your account will be refilled. If you choose not to make a payment, your account will be disconnected when your balance is zero. Because your account is not being billed after you use the electricity, no deposits are required for prepaid service. If your account is disconnected, a payment of $75 plus the amount of your current bill is due to get your power reconnected. The $75 payment goes towards the balance in your account. So, if you have a $8 balance at the time you are disconnected, you will need to make a payment of $83 ($75+$8)for power to be reconnected.
Making a Payment
If your PrePaid account needs a payment made on it, here are your options:
- SmartHub: Login on our website or from your app (available for Apple and Android devices). Select the amount you would like to add to your account and your payment method and hit submit. The funds will be added to your account, and if your power had been disconnected it should be immediately restored.
- Phone: Use our automated system to add money to your account through a credit card payment or check by calling 1-866-MEC-ELEC (632-3532). Again, funds will be added to your account, and if your power had been disconnected it should be immediately restored. Please Note: For credit card payments, you must use the automated attendant. Our representatives are not permitted to take credit card information over the phone. This is for our members' protection. If you choose to pay with an electronic check, that can be done through the automated attendant or by speaking to a representative.
- Mail: You can mail a payment for your prepaid account. However, we do not recommend it. Please be aware that we cannot add money to your account until we receive payment and it could take up to two weeks to arrive in our office and be posted. If you run out of credit between when you mail the payment and we get it, your account could still be disconnected and we will not be able to restore power until we receive the check in our office.
*Please note: If your PrePaid account has been disconnected, a payment of at least $75 is due in order to get your power back on.
No Deposit Needed
With standard electric accounts, deposits are required since you are paying for your electricity AFTER you use it. If you decide to move and not pay your bill, the co-op has to have some money to cover the electricity you already used so that other members don't end up having to pay for it. With PrePaid, you are paying for electricity as you use it, so deposits aren't necessary. An initial payment is due to start your account, but it is money you put towards electricity you will use over the next few weeks, not money you are putting towards a deposit.
Apply online to have your account put on the PrePaid program.