Set Up

Google Home Devices
 

Automatic Setup

1. Ask the Google Assistant to open your app (ex. "Hey Google, let me talk to SmartHub").
2. Review and agree to Google Assistant privacy policy when prompted.
3. Link your SmartHub account when prompted.
   1. SmartHub app will be sent to the provider search where the user can select the provider and then will be taken to the login page.
       

Manual Setup

1. Open the Google Assistant on your phone.
2. Select the Compass icon in the bottom right to open the Action Directory.
3. Search for the action you wish to enable.
4. Select that action and you will be prompted to link your account.
   1. SmartHub app will be sent to the provider search where the user can select the provider and then will be taken to the login page.

 

Amazon Echo Devices (Alexa)

 

Echo Automatic Setup

1. Ask Alexa to talk to SmartHub: "Alexa, let me talk talk to SmartHub."

Alexa will respond: "Okay, here's SmartHub. To use it, you'll need to go to the Alexa app and complete setup."

2. A card will appear in the Alexa app that will prompt you to enable the skill and link your account.

 

Echo Manual Setup

1. Open the Alexa app on your mobile phone or tablet.
2. Select Skills & Games from the menu.
3. Search for "SmartHub."
4. Enable the "SmartHub" Skill.
5. Select Medina Electric from drop-down.
6. You will be directed to the SmartHub login page – log in using your SmartHub credentials.

 

 

Support

What Devices are Supported?

 

All Amazon Echo and Google Home devices are supported. This includes:

• Amazon Echo
• Amazon Echo Dot
• Amazon Echo Plus
• Amazon Echo Show
• Amazon Echo Spot
• Google Home
• Google Home Hub
• Google Home Max
• Google Home Mini

 

What Functionality is Available?

 

Below is a list of the current functionality included in SmartHub voice assistant:

• Account Balance (If prepaid, device will give days remaining)
  • What is my balance?
  • What’s my payment amount?
  • When’s my due date?
  • How much do I owe?
  • What’s my electric bill?
     
• Most Recent Billing and Payment History 
  • What was my last payment amount?
  • What was my prior billing?
  • What is my payment history?
  • What is my last bill?
     

• Payments
  • You can make a one-time payment with a previously-stored payment option.
     

• Current Outage Information 
  • Is there an outage?
  • Do I have any outages on my account?
  • Is my power out?
     
• Account Number
  • What’s my account number?
  • Account number?
     
• Custom Alerts
  • Any news?
  • Any alerts?
  • Is there any information available?
     
• Help
  • You can request your current balance, get information about your last payment, check for outages on your accounts, read your account number, and get information or alerts. We are always adding new features to better serve you!
  • You can ask for alerts, inquire about your current account balance, read your linked accounts, check outage statuses, and read utility alerts.