Skip to main content
Outages
New Service
Contact Us
SmartHub/Bill Pay
Home

SmartHub Login

Loading NISC SmartHub log in. Please wait...

'Loading NISC SmartHub log in. Please wait...'
Menu

Latest

  • Did You Know: You can get outage alerts texted or emailed to you. Learn how here.
  • As of 2/18, members are not seeing forced ERCOT outages but that could change at any time.
1 of 2 
  • About Us
    • Capital Credits
    • Career Opportunities
    • Contact Us
    • Leadership
    • Our Story
  • Pay Your Bill
  • Energy Services
    • New Service
    • Rates & Fees
    • Load Management
    • PrePaid Electricity
    • Distributed Generation - Renewables
    • Solar by Medina EC
  • Community
    • Community Empowerment Program
    • Donations and Sponsorships
    • Operation Round Up
    • Presentations & Programs
    • Rural Friends/ACRE
    • Scholarships
    • VFD Truck Giveaway
    • Youth Tour
  • Common Resources
    • Co-op Connections
    • Energy Savings
    • Rebates
    • Texas Co-op Power
    • Vegetation Management
    • Life Support Registry
    • Products
  • COVID-19 Updates

Outage Update - 2/18/21 Evening Update

Thursday | February 18, 2021
All News
Last night, we got good news and it has continued throughout the day. Overnight, ERCOT released enough energy to Medina EC to sustain power to our members. Forced outages stopped around 1 a.m. and so far today, we have not had any additional forced outages.
 
This allowed crews to respond to a few weather-related outages. At this time, our outage map looks much better than it did at the height of the event, when we were often seeing 13,000 members without power.
 
ERCOT has NOT officially cancelled the Energy Emergency Alert. That means there is still the possibility of forced outages. Conditions have improved but our staff is prepared in case things change overnight or in the early morning hours. We are hopeful that will not be the case and we know our members feel the same.
 
We will continue to work as quickly as humanly possible to keep members informed.
  
Conservation Is Still Crucial
With additional cold weather and the possibility that demand could still exceed available generation, members and Texans across the state are still being asked to conserve.
  • Turn down your thermostat to 68°. If you can go a few degrees lower, please consider doing so.
  • Close shades and blinds to reduce the amount of heat lost through windows.
  • Avoid using large appliances.
  • Turn off and unplug non-essential lights and appliances.
  
Outage Reporting
Outages can be reported by calling 1-866-632-3532 or using the SmartHub app or at MedinaEC.org. Check our outage map here.
 
If forced outages begin again, our system could be overwhelmed with calls, online traffic to our website and SmartHub app. This is why we are requesting that you do not report outages if it is following the pattern of forced outages for your location. You may experience delays, dropped calls or errors in SmartHub.
 
Please continue to follow our website and check your email for updates.

Back to Top

Quick Links

  • Contact Us
  • Our Story
  • Privacy Policy
  • Employee Portal

This institution is an equal opportunity provider and employer.

Informacion sobre todos los programas y servicios que ofrece Medina Electric Cooperative estan disponibles en Español al llamarnos al 1-866-MEC-ELEC o visitando una de nuestaras oficinas.

 

Medina Electric Cooperative, Inc.
PO Box 370
Hondo, TX 78861
1-866-632-3532

Let's get social!

©2021 Medina Electric Cooperative, Inc. All Rights Reserved.

  • About Us
    • Capital Credits
    • Career Opportunities
    • Contact Us
    • Leadership
    • Our Story
  • Pay Your Bill
  • Energy Services
    • New Service
    • Rates & Fees
    • Load Management
    • PrePaid Electricity
    • Distributed Generation - Renewables
    • Solar by Medina EC
  • Community
    • Community Empowerment Program
    • Donations and Sponsorships
    • Operation Round Up
    • Presentations & Programs
    • Rural Friends/ACRE
    • Scholarships
    • VFD Truck Giveaway
    • Youth Tour
  • Common Resources
    • Co-op Connections
    • Energy Savings
    • Rebates
    • Texas Co-op Power
    • Vegetation Management
    • Life Support Registry
    • Products
  • COVID-19 Updates