SmartHub will be down today, November 6 between 6:00 p.m. - 12:00 a.m. for maintenance. During this time, you will not be able to access SmartHub by app or web, report outages via SmartHub or make payments.
To report outages, call 1-866-632-3532.
If you need to make a payment, you must do so before 6 p.m. or wait until Friday, November 7.
SmartHub Outage November 6
Medina Electric Cooperative earns this award based on data modeled by the ACSI® in 2025. Award criteria are determined by the ACSI based on customers rating their satisfaction with Medina Electric Cooperative in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.