Medina EC's system will undergo routine maintenance from 5 - 6 p.m. During this time, SmartHub and online account management will be unavailable including bill pay and outage reporting.
We apologize for the inconvenience. Please try after 6 p.m. to make any payments by phone or through the SmartHub application.
Medina Electric Cooperative earns this award based on data modeled by the ACSI® in 2025. Award criteria are determined by the ACSI based on customers rating their satisfaction with Medina Electric Cooperative in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.
